Infogix | Customer Support Home

Infogix Customer Support

Infogix Customer Support business hours are Monday-Friday, 7AM – 5PM CST. Dial 630-505-1890.

During non-business hours, you can reach on-call customer support analysts using the same number. If you do not receive an immediate response from this number please use the following alternate contact numbers:

Infogix Customer Support after-hours number: 630-505-1890
Infogix Customer Support secondary after-hours mobile number: 630-781-5350
Infogix Customer Support tertiary after-hours mobile number: 630-386-7010

If you have difficulty obtaining assistance using any of the numbers above, you can also contact your Client Executive or the Support and Services Unit Leader at 630-414-1231.

Support related email correspondence should always be sent to support@infogix.com.

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In a continuing effort to support our customers, we are pleased to announce our new support phone system. Customers can optionally enter their “Customer ID” or “Case #” to route their call to appropriate product consultants. Please contact your client executive for your customer id. Alternatively, you may write to support@infogix.com for your customer id.