How to Apply a Patch in Assure, Insight, Perceive and ER

Each patch download article contains that patches specific instructions, which may include extra patch-specific instructions. The steps below are generalized instructions.  

1. Download the necessary files from the Infogix Support Website. The Assure, Insight, Perceive and ER patches are located under the Downloads section.
   
   
2. Copy the zip file to the following folder:
   

   <install_folder>/Infogix/maintenance/updates/<product code>

   Where <product code> is "IA" for Assure, "II" for Insight, "IV" for Perceive and "ER" for ER. 
   
   If the server is on the UNIX® or Linux® platform, upload or FTP the zip file to the UNIX or Linux host in binary mode.
   
   If your Infogix installation uses a configuration name, add a first argument of -c configname to all of the script commands below. For example, if the configuration name is “test”, you would add -c test:
   

   update-product -c test apply …

3. From <install_folder>/Infogix/bin, run the appropriate script:
   

   update-product [-c <jvm-name>] apply <patch-id> <product-code>

   For example, the following command would apply Assure's IA-9.2-331342-6 patch to a JVM named "JVM1" on Linux:
   

   ./update-product.sh -c JVM1 apply IA-9.2-331342-6 IA

4. From <install_folder>/Infogix/bin, run the appropriate script:
   
   for Windows

   clean.bat [-c <jvm-name>] <product-code>

   for UNIX or Linux

   ./clean.sh [-c <jvm-name>] <product-code>

5. From <install_folder>/Infogix/bin, run the appropriate script:
   
   for Windows

   deploy.bat [-c <jvm-name>] <product-code>

   for UNIX or Linux

   ./deploy.sh [-c <jvm-name>] <product-code>

6. Restart the Infogix JVM.