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"Error Code: org.infiinispan.persistence.spi.PersistenceException" in Data360 Analyze

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Christina Costello
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In Data360 Analyze, you may see the following error occur:

mceclip0.png

This error indicates that there is a problem with the indexes. To resolve this, you'll need to:

- shut down Data360 Analyze
- take a backup copy of the data folder, which is under %LocalAppData%\Data3SixtyAnalyze\site\data\
- then go into %LocalAppData%\Data3SixtyAnalyze\site\data\webapp\repository\infinispan\indexes and delete everything under there
- restart Data360 Analyze

This will allow the indexes to rebuild.

If the error still persists, then you should follow these steps:

- shut down Data360 Analyze
- remove anything in this directory:
 %LocalAppData%\Data3SixtyAnalyze\site\data\webapp\cache\infinispan\
- start up Data360 Analyze

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