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Data360 Govern Product Support Lifecycle

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Franco Primavesi
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In order to balance the needs for support of existing software versions against the demand for new functionality delivered in new releases, Infogix employs a phased product lifecycle policy by which older versions and functions are retired as new versions are released. 

 

Product Release

All instances of Data360 Govern reside on the Infogix Cloud and are kept up-to-date automatically. Data360 Govern product releases are typically released monthly.

Infogix SaaS Upgrade Notifications:

  • Infogix first deploys new releases to the Development (DEV) and User Acceptance Testing (UAT) SaaS environment, then upgrades Production (PROD) 1-2 weeks later.
  • Notifications for upgrades are posted to our Data360 Govern Announcements section roughly 3 days in advance to customers.
  • Release notes are found in the product’s Help section and on the Infogix Support site (Data360 Govern Release Notes)

***To receive upgrade notifications, please select "Follow" on the Data360 Govern Announcements section***

 

Support Life Policy

Data360 Govern support includes solely the most recent product version. Since all deployments are based in the Infogix Cloud and upgrades are pushed automatically, the deployed Data360 Govern version will always be in support. 

 

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