When switching a server between two product versions, it's possible that the images and the overall theme is cached from one version to another. This is most commonly due to a product upgrade or switching JVMs on a server with multiple versions installed at the same URL. This causes the screen to render incorrectly.
To resolve this issue, you will need to clear your browser cache for the new assets to download.
For example, the following screenshots are taken from Assure 9.3, but with cached images and CSS from Assure 9.1, causing the Assure 9.3 interface to render similar to an Assure 9.1 interface:
After clearing your browser cache, the current images and theme is used: