If a node is failing in Data360 Analyze and you need help from Support to resolve it, please raise a ticket and provide the following information:
1. The node logs.
A) To provide us with the most information, please set the log level on the node to zero and then send them to us. To do this, click on the node properties, scroll down to "Common" > logLevel and set it to Zero using the dropdown menu.
B) Re-run the node
C) The node logs should be here:
2. Screenshots of the node configuration - we would need to see screenshots of all the populated properties.
3. Some sample data; 20-50 rows should suffice.
4. Screenshot of the error message(s)