Sending Email to users or groups that are not in the Infogix Group

Problem

Can Assure send email alerts to any user/group available in LDAP even if the user/group are not in the Infogix groups?

Solution

Yes, with proper configuration Assure can send email alerts to any user available in the specified UserInfoDirectory search tree (userinfo.properties file). Regardless of whether or not the user has access to Assure. You can do so by enabling email alerts globally in the appserver.properties file (SEND_EMAIL_ON_ALERT=true) OR Use a script in server-util folder (updateUserPreferences.sh/bat) to enable email alerts on a per-user basis.

1) Change the default Email setting (SEND_EMAIL_ON_ALERT) in the appserver.properties to true
2) Utilize the updateUserPreferences.bat/sh server-util script to set an email preference for the userids (an example follows)