Data360 Analyze: How to clear cache from your analyze setup (windows and linux )

There are multiple occasion when we ask users to clear cache from your analyze instance and this can be done by following the below steps

Note : Please do not delete the actual folders mentioned in the instructions below - only delete the content inside the specified folder.

Linux

Before we clear cache the analyze instance must be brought down .

Please follow the below steps  further in sequence to clear cache in linux environment

1. Shut down Analyze (Click on here  section Data360 Analyze Server (Linux) to bring up the instance .
2. Navigate to the app data directory and further to the below location 

  (i) (Analyze_installed director)Data360Analyze/data-7731/webapp/cache/infinispan

    you can delete the content the highlighted section from the path (screenshot for reference)

   (ii) (Analyze_installed director)/Data360Analyze/data-7731/webapp/repository/infinispan/indexes

you can delete the content the highlighted section from the path (screenshot for reference)

3. Startup Analyze (Click on here  - section Data360 Analyze Server (Linux) to bring up the instance.

Windows:

Please follow the below steps  further in sequence to clear cache in Windows environment.

Before we clear cache the analyze instance must be brought down .

1. Shut down Analyze (Click on here for the steps to shutdown the analyze instance)
2. Navigate to the app data directory and further to the below location 

(I) Delete everything inside the below location (if Analyse was installed for All Users)

Path : C:\ProgramData\Data360Analyze\site\data\webapp\repository\infinispan\indexes 

or inside the below location (if Analyse was installed for the Local User)

Path : C:\Users\<username>\AppData\Local\site\data\webapp\repository\infinispan\indexes 

(II) Delete everything inside the below location (if Analyse was installed for All Users)

Path : C:\ProgramData\Data360Analyze\site\data\webapp\cache\infinispan

or inside the below location (if Analyse was installed for the Local User)

Path : C:\Users\<username>\AppData\Local\site\data\webapp\cache\infinispan 

Note: the directories specified above may be hidden by default on Windows. Do not delete the specified directories - only delete the content within the directories.

3. Starting Data360 Analyze(Click on here for the steps to shutdown the analyze instance)

If you face any issue while performing the same or have any additional query about this please feel free to write to us at http://support.infogix.com.