There are multiple occasion when we ask users to clear cache from your analyze instance and this can be done by following the below steps
Note : Please don't delete the entire folder being asked to delete always delete the content inside .
Linux
Before we clear cache the analyze instance must be brought down .
Please follow the below steps further in sequence to clear cache in linux environment
1. Shut down Analyze (Click on here section Data360 Analyze Server (Linux) to bring up the instance .
2. Navigate to the app data directory and further to the below location
(i) (Analyze_installed director)Data360Analyze/data-7731/webapp/cache/infinispan
you can delete the content the highlighted section from the path (screenshot for reference)
(ii) (Analyze_installed director)/Data360Analyze/data-7731/webapp/repository/infinispan/indexes
you can delete the content the highlighted section from the path (screenshot for reference)
3. Startup Analyze (Click on here - section Data360 Analyze Server (Linux) to bring up the instance.
Windows:
Please follow the below steps further in sequence to clear cache in Windows environment.
Before we clear cache the analyze instance must be brought down .
1. Shut down Analyze (Click on here for the steps to shutdown the analyze instance)
2. Navigate to the app data directory and further to the below location
(I) Delete everything from the below location
Path : C:\ProgramData\Data3SixtyAnalyze\site\data\webapp\repository\infinispan\indexes
(II) Delete everything from the below location
Path : C:\ProgramData\Data3SixtyAnalyze\site\data\webapp\cache\infinispan
3. Starting Data360 Analyze(Click on here for the steps to shutdown the analyze instance)
If you face any issue while performing the same or have any additional query about this please feel free to write to us at http://support.infogix.com.
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