1. Log in to the server where the DQ+ is installed
2. Navigate to Bin Location of the DQ+ Installation (Generally it will be - "/opt/infogix/....../bin")
3.Run the command ./CreateSupportPackage dest ( Where dest is the path where u need to download the log file)
For example : ./CreateSupportPackage /tmp
Note: /tmp is the path where the zip folder of logs will be saved and it can be any directory in the server.