HTTP ERROR: 503
Hi,
I can not start Dataverse.
- restarted services/service in several combinations.
- reinstalled (also with run as administrator and without)
- tried chrome, edge, ie11 and firefox in each install
- tried on other PC
- download setup file again and tried whole steps above.
- manually created "tmp" directory.
I know some of them does not make sense but i did anyway...
Running out of options here.
Below I send the error and log of jetty service.
Regards,
Özgün
pc1 : Windows 10 Pro 1607
pc2 : Windows 10 Pro 1511
HTTP ERROR: 503
Problem accessing /. Reason:
Service Unavailable
Powered by Jetty://
JETTY LOG: https://mega.nz/#!cIpSxAyb!NFJbAn2RhavF5rQvxgleV3YtQtxcqC4E7-_8kzG5Jfg
-
I'm sorry to hear you are having this issue. I have a few quick questions to try and trouble-shoot the problem.
- Were you ever able to run Dataverse?
- How many times did you reinstall?
- After uninstalling, did you verify that all files were removed from the previously installed location?
- Did you ever manually modify any of the installed files?
- Could you confirm that each of the services are running now?
Please Reference: starting and stopping the service
- Were you ever able to run Dataverse?
-
Hi Özgün,
When the Dataverse services are started they are immediately shown as 'started' in the Windows Component Services application. However, in certain situations it can take some time for the services to start up to the point where the Dataverse application is ready to accept a connection request from the browser. Can you try starting the services and then waiting a few minutes before attempting to launch the web application.
Regards,
Adrian
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