We recommend switching to the latest versions of Edge, Firefox, Chrome or Safari. Using Internet Explorer will result in a loss of website functionality.

Comments

2 comments

  • Avatar
    Adrian Williams

    I don't have a solution for the issue at this time but you may be able to work around the issue by opening the file in Excel and then saving it as a new file (that worked for me).

    Is the file being generated by a program/system other than MS Excel?

    Looking at the internal structure of the Excel file, the embedded 'theme1.xml' file contains Chinese Unicode characters, including one that may not be encoded correctly:

    0
    Comment actions Permalink
  • Avatar
    Adrian Williams

    The xml in the file is being declared as UTF-8 but the typeface value does not appear to be valid UTF-8 data. Can the bad data be corrected at source?

    0
    Comment actions Permalink

Please sign in to leave a comment.