Case sensitive filters on case search screen

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Abhijith Kishore

• November 03, 2020 05:52

Hi Team,

When trying to filter out records present in case search screen, the exact case (lower case or upper case) needs to be mentioned in the filters to display the records in search screen. Can we have an option where records are displayed in case screen even when the cases are not proper.

PFB screenshots for your reference.

Records getting displayed when character cases are exact (refer to boxes highlighted in red)

 

Records not getting displayed when character cases are not proper

 

Regards,

Abhijith

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  Jeffery Brown

  • November 03, 2020 14:36

  Thanks for the feedback. This has been added as an enhancement for future consideration.

  In the mean time, in more recent releases we have added a tooltip to user entry search filters. 

   

  

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  Abhijith Kishore

  • January 22, 2021 19:08

  Hi Jeff,

  Can you please let us know when this enhancement can be expected and on which version of DQ+, would this be available.

  Regards,

  Abhijith

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  Jeffery Brown

  • January 22, 2021 22:13

  We plan to conduct several Case Management UX changes in 7.x, so this request would go into consideration then. Thank you.

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