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    Adrian Williams

    It looks like the Analyze software was not properly installed. Can you send us the log files. See this KB article on how to get the log files. As the system is not functional you can use the method in the section named "Earlier versions of Data360 Analyze" to get the logs.

    When you installed the software - did you use Right-click > Run as administrator to launch the installer program rather than double-clicking on the installer icon?

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