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Unexpected application error

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Himangi Nashine
  • Edited

Hi,On starting Data360 Analyze, we are continuously getting below error of "Application has stopped working" because of which workflows are not running & not performing any action. We have restarted the machine and Data360.Please advise to resolve this application error.

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    Matthew Kennedy
    • Edited

    Hi Himangi,

    I recommend opening a support case in this instance. Please note, support may require a few items to assist in troubleshooting; Due to potentially sensitive information being shared we can continue the conversation within the case once opened.

    Matthew Kennedy

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    Himangi Nashine

    Hi Matthew, how to open a support case for this error?

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    Matthew Kennedy

    Hi Himangi,

    Support tickets are submitted through the "ask a question" link, located in the upper right corner of the support site. Within this page, you will want to select the third option : 

    Product Support Ticket

    Matthew Kennedy

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