Matthew Kennedy
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Set Default Landing Page
Within Assure, Insight, Perceive and ER the "Preference" ( or "User Preference" in select applications ) hosts a feature where you may set the default landing page : Though this setting is applied...
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Diagnosing Assure Email Notifications Not Received
This article details the most common reasons why Assure control email notifications may not be delivered Please note, log review is essential when troubleshooting email delivery problems. Though t...
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Infogix ER Attachment Save Location
By default, Infogix ER attachments are saved to the following location : <install_home>/igx-data/<jvm_name>/ER/data/filerepository This save location may be altered by editing the "REPOSITORY_ROOT...
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ORA-01502: index 'INDEX_NAME' or partition of such index is in unusable state.
This article details a potential solution to the following ORA-01502 return : java.sql.SQLException: ORA-01502: index 'INDEX_NAME' or partition of such index is in unusable state. Perform the foll...
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ACR v9.3 VERTBL Member Missing
When upgrading ACR from a pre-v9.0 release the upgrade PDF advises accessing a VERTBL member located within the PROCLIB to review existing translation table rules. - Please note, v9.3 is missing...
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Managing MicroFocus License Keys
This article details how to manage MicroFocus license keys through the Apptrack utility In addition to Infogix's control file, application server licenses must be installed for ACR/Detail and ACR/...
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Encrypting passwords within property files
This article details how to encrypt passwords in the Assure, Insight, Perceive and ER database, security configuration, user configuration and application server property files. Password encryption...
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Infogix Assure, Insight, Perceive and ER Context Roots
The following list details the context roots for each of the applications within the control suite. Context roots are found at the tail end of the web URL Example : http://server:8080/infogixassu...
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#RECON001: System currently closed and cannot perform the requested operation
The following message may be noticed within Infogix ER's "igx" logs when a recon is being processed : #RECON001: System currently closed and cannot perform the requested operation Reason : This me...
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How to create separate server logs in a vertical cluster
When the team has a vertical cluster setup, by default the logging will write to a single file. This is resolved by performing the following : To implement a setup which will write logs for each...