Brenda Stoetzer
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Activity overview
Latest activity by Brenda Stoetzer-
Brenda Stoetzer commented,
Hi Rajanbabu, I am your Customer Experience Manager and will be sending an email shortly to schedule a call to discuss in more detail. Thank you, Brenda Stoetzer
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Brenda Stoetzer commented,
Hi Rob, Your second approach seems to be correct with the regular expression as .*bucket_.* If the file is a text file then filter extension should be mentioned as .txt. Regarding your question if ...
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Brenda Stoetzer commented,
Hi Rob, Can you try this expression for File Path .bucket_.*
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Brenda Stoetzer commented,
Hi Manish, Are there any spaces in the file path? If so, the entire path needs to be put in quotes, otherwise the script will only read the path up to the first space. As to your comment related t...
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Brenda Stoetzer commented,
Hi Manish, That will output the CSV file on the Assure server. You will need to add the "-localdest" flag into the script settings, which will make the output on the client instead of ...
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Brenda Stoetzer commented,
Hi Arun, This can be performed within the user preferences. Specifying a value for the "Expire Infogix Alerts" setting will override the settings in the result actions.
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Brenda Stoetzer commented,
Hi Manish, There are a few ways to accomplish this. I've provided a link below to our knowledge base article which should be of assistance. https://support.infogix.com/hc/en-us/articles/36004432865...
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Brenda Stoetzer commented,
Hi Kutcharlapati, DId you change the PLATFORM_ID located within your IA.properties? Are you utilizing the same Information Source ( with the old platform ID and hostname )? Was this a parallel upgr...
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Brenda Stoetzer commented,
Hi Barb, There’s two locations that this could be setup, depending on whether you have LDAP integration enabled for user attributes. If you have LDAP integration for user attributes enabled, then y...
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Brenda Stoetzer commented,
Hi Angela, Glad to hear that the issue was resolved! To document the resolution here: the history database was originally created by an ID that is no longer active in the system. The contents of th...